Original Paintings: Payment and Delivery
For smaller works, mounted works and prints shipping is a flat rate and included at the time of sale.
For larger works, payment is via stripe invoice and will include variable shipping costs. As larger paintings require bespoke packaging and a shipping quote depending on your chosen method of delivery and where in the world you are. Paintings can be secured by the payment of an initial deposit followed by the balance. Your order will be dispatched once payment has cleared.
I will aim to have the goods arrive within 10 days of order confirmation, but please allow a maximum of 30 days for delivery. Using either Royal Mail, or a parcel carrier artworks are insured for loss and not damage. In the case of accidental damage during transit I will:
If the damage is to the frame only I am happy to reimburse the cost of original framing so that you can have the frame replaced locally. If the damage is to the artwork itself I will issue a full refund once the painting has been returned to me.
We can deliver overseas, but please be aware that delivery time may be longer and certain conditions may apply. Please contact us if you have any queries.
Cancellation/Refunds
You may cancel your order for any reason up to 28 days after you receive the goods (the statutory minimum is 7 days). Please send notice of cancellation to me by email and securely wrap and package the goods before shipping, either in the original packaging or a similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund, cheque etc.).
Training Courses and Workshops
Cancellation Policy:
You can cancel with a 100% refund up to 10 days before the start of any programme, thereafter a no refund policy applies. Lin Cheung reserves to right to cancel or reschedule the programmes if there are less than a minimum number of delegates. The minimum number will be specified on the workshop booking information. You will have the option to request a full refund or transfer your booking to the next available date.
Confidentiality:
Where teaching and coaching sessions are recorded using Zoom all video teaching and training material on this programme is confidential to the registered members of the course. It may not be shared or accessed by anyone not registered for the programme.
Memberships
Fees are payable on a monthly basis. The membership group is launching with an introductory monthly fee of £15.00/USD 20/CAD 25 for the first 4 months after which the fee will then increase to £20 per month. Membership fees are payable via a monthly Stripe subscription. Memberships can be cancelled at any time.
Confidentiality:
Live sessions for the membership are recorded using Zoom, along with all video teaching and training material on this programme is confidential to the registered members of the course. It may not be shared or accessed by anyone not registered for the programme.
Intellectual Property:
All teaching and training content from workshops, studio sessions, memberships and coaching is the intellectual property of Lin Cheung and may not be shared, or reproduced in any format without her written permission.